Privacy Policy

Last Updated: June 30, 2026

Welcome to Nuva. Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and how it may be processed when you use Nuva's AI-powered features.

By using Nuva, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you use Nuva, we may collect:

Account Information

  • Name
  • Email address
  • Profile picture (if provided)
  • Authentication information

AI Content

When you use Nuva's AI features, you may voluntarily submit:

  • Messages
  • Medical questions
  • Optional uploaded images
  • Optional uploaded audio
  • Optional uploaded files

This content is processed only to provide the AI features you request.

How We Use Your Information

Your information is used to:

  • Create and manage your account.
  • Authenticate your identity.
  • Provide AI-powered responses.
  • Provide language translation features.
  • Improve application reliability and security.
  • Prevent abuse and unauthorized access.
  • Maintain and operate Nuva's services.

We do not sell your personal information.

AI Data Processing

To provide AI-powered responses and translations, Nuva securely processes the content you choose to submit.

Your submitted content is securely transmitted to Nuva's backend for processing. To generate AI-powered responses and translations, Nuva uses Google AI services, acting solely on Nuva's behalf to provide the requested AI functionality.

Google AI services are used only for processing requests necessary to deliver the AI features you choose to use.

Nuva determines how AI is used within the application and remains responsible for the services provided through the app.

We do not use your personal information for advertising or profiling.

Data Sharing

Nuva does not sell, rent, or trade your personal information.

Your information is shared only when necessary to operate the services you request, including AI processing performed through Google AI services.

We do not share your personal information with third parties for advertising purposes.

Data Retention

  • Messages are retained only according to Nuva's retention policies.
  • Chat history is automatically deleted after its configured retention period.
  • Uploaded images and audio are not permanently stored after processing.
  • Some technical logs may be temporarily retained for security, abuse prevention, and system reliability.

Security

We use industry-standard security measures designed to protect your information during transmission and storage.

While no system can guarantee absolute security, Nuva continuously works to protect user information against unauthorized access, disclosure, alteration, or destruction.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your account and associated data.
  • Withdraw consent where applicable.
  • Contact us regarding privacy-related concerns.

Children's Privacy

Nuva is not intended for children under the minimum age required by applicable law without appropriate parental or guardian consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When significant changes are made, the updated version will be made available within the application or on our website with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is processed, please contact us using the support information provided within the Nuva application or on our official website.